Mandalay Luxury Beachfront Apartments

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for Tour bookings and flights) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 21 days prior to the check-in date.

Valid for travel until 31 March 2022 (bookings must be made before 28 February 2022).

Blackout Dates Apply. Dates are identified in the Booking Calendar.

Surcharge: A non-refundable surcharge per room, per night, applies for certain dates and is payable at time of booking. Dates and prices are identified in the Booking Calendar.

Check Availability: To confirm your dates of stay at purchase, click on ‘Check Availability’ and select your preferred package. Use the calendar to browse and select available dates. Dates with a surcharge are identified.

Buy Now, Choose Dates Later: If you want to secure this offer and don’t know when you want to travel please select ‘Buy Now, Choose Dates Later’. This will secure your package and give you the flexibility to choose your travel dates — within the book by and validity period and subject to availability. To select dates post purchase, simply select ‘My Escapes’ under the ‘My Account’ tab and follow the prompts.

Feel Like Changing Your Dates? No Worries… If your booking is with a property located in Australia or New Zealand you can make unlimited changes to the date of your hotel booking, as long as it’s at least 21 days before your original check-in date. If the property is located in any other country you may make unlimited date changes up to 1 day before check-in. This is provided you choose dates that are of an equal value and are available. Any change to booking dates is subject to availability and must be made online in accordance with our Terms and Conditions. Please note unlimited changes are not applicable for flights.

FAMILY REEF CRUISE UPGRADE ONLY:

Reef Cruise

• Cruise is provided by Quicksilver and will run from approximately 10am to 4.30pm
• Provider will be in touch within two business days to book your desired date
• You must make your own way to the departure point (44 Wharf Street, Port Douglas, Queensland 4877, Australia). Hotel transfers are not included
• Subject to availability. If not available, customer will receive a full refund.
• Certified divers must bring their certification card
• With fluctuations in world oil prices, it may be necessary to apply a fuel surcharge to the ticket price. In such cases, any charge will be collected on departure
• Drones are not permitted
• Drinks and snacks are available for purchase onboard
• Includes lunch, morning and afternoon tea
• Includes use of snorkelling equipment, lycra suits and buoyancy vests
• Cancellation policy: Cancellations are entitled to a full refund if made 21 days prior to departure. Find more information via: https://luxuryescapes.com/au/refund-policy

Airport Transfer

• Valid one way from Cairns Airport to Port Douglas on arrival only
• Exemplar Coaches and Limousines will contact you by return email to confirm your booking and departure time
• If baby/infant seats are required, this is at an additional cost of A$5 per trip
• Cancellation Policy: Cancellations are entitled to a full refund if made 21 days prior to departure. Find more information via: https://luxuryescapes.com/au/refund-policy

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

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